Chimney icon with smoke

FAQS

If you have a question about some of our services, you may find the answer you are looking for here.

This can all depend on when your chimney was last swept. If you are not sure, then it is probably best to get your chimney inspected and swept before you use it. However, there are a few things that can be a good indication that your system is due for a sweep. If you can see soot dropping into the fireplace, smell a strong odour coming from your stove, notice poor wood or coal combustion or there are visible tar deposits then this could be an indication that your chimney needs a sweep.

We will always leave your house exactly how we found it. We really stand by our ‘No Mess, No Dust, No Fuss’ statement and have lots of different methods that we can use to minimise any mess within your house.

It is extremely important to have your chimney swept regularly. A sweep will prevent the build-up of debris, soot and blockages. These blockages can be detrimental to not only the use of your fireplace, but also to your health and wellbeing. Some of these factors can cause serious health issues like carbon monoxide poisoning and also house fires.

While you can do this yourself, it can get very messy and take a long time. Not to mention the labour involved and even then, it may not actually be as clean as it really should be in order for you to use it. So, we really do not recommend doing this. We use professional tools that ensure your chimney is thoroughly clean in a fraction of the time. We also make sure we do not leave a mess.

We try and aim for around 45 minutes for a chimney sweep. This will also include issuing certificates of our work and the various paperwork that needs completing.

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